KARSSH Collections Refund Policy

Thank you for shopping at KARSSH Collections

We offer exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered exchange of any kind.

KARSSH collections does not offer any form of refunds, only exchange of items is allowed.

Eligibility for Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be refunded, sale items cannot be refunded.
  • Only items returned within 7 days will be exchanged.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@karssh.com and send your item to:


KARSSH Collections Ltd

KG 1 AV 54

Remera, Kisimenti area

Kigali, Rwanda



  • You will be responsible for paying for your own shipping costs for returning your item and the shipping of the replacement
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • We do not guarantee that we will receive your returned item and will not be accountable for any loss coming from your shippers